Nocturne Cross Platforms
FREE GIFT
- Flats Type: Flat Platform 6cm
- Upper Material: PU
Fit: Runs Small — Especially at the Toes
⚠️ Important: Customer feedback frequently reports that this product fits smaller than expected. Do not select your usual size number without measuring your foot.
Examples:
Standard EU 36 → Consider Select Size 37
Standard US 7 → Consider Select Size 39
Foot length 24.0 cm → Select Size 38; choose 39 for a roomier fit
- Measure your foot from heel to longest toe while standing.
- Find your measurement and choose the matching number under “Select This Size.”
For the most accurate fit, follow your foot length. If your measurement is between two sizes, matches the upper limit closely, or you have wide feet, select the larger size. Because the toe area appears to fit tightly, customers who prefer extra room should also consider the larger option.
| Select This Size | Approx. Standard EU Size (US) | Foot Length cm (in) |
|---|---|---|
| 35 | EU 35.5 (US 5.5) | 22.5 cm (8.86 in) |
| 36 | EU 36 (US 6) | 23.0 cm (9.06 in) |
| 37 | EU 37 (US 6.5) | 23.5 cm (9.25 in) |
| 38 | EU 38 (US 7) | 24.0 cm (9.45 in) |
| 39 | EU 38.5 (US 7.5) | 24.5 cm (9.65 in) |
| 40 | EU 39 (US 8) | 25.0 cm (9.84 in) |
Customer Feedback: Most sizing comments indicate that the shoes fit small, particularly around the toes. Several customers selected one or even two numbers above their usual local size and still found the fit snug. Because customers use different national sizing systems, foot length remains the safest reference.
Nocturne Cross Platforms
Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
Yes — worldwide 🌍
Wherever you are, you can shop with Nocturne Gothic.
We accept major credit cards, PayPal, Shop Pay, and Apple Pay for your convenience and security.
Processing: 1–3 business days (Mon–Fri, excluding holidays)
Shipping:
- US / UK / Canada: 10–20 business days
- International: 15–25 business days
Why the range?: We build buffer into our estimates on purpose. Between high demand, many products being handmade to order, and our effort to keep packaging as light as possible (better for the planet, and it keeps shipping costs — and delays — down), we account for those variables upfront rather than promising a fast number and blaming customs, weather, or holiday rushes when we miss it. You get a number you can actually trust.
You'll get a tracking link for your order, and we'll reach out proactively if anything changes.
If your order arrives damaged or not as described, we'll make it right.
Less than 5% of orders ever need this — most customers get it right the first time by checking our size guide and community fit recommendations before ordering. But every situation is different, so we review requests case by case: reach out and let us know what happened, and we'll assess it depending on the reason. You can trust we'll make the right call.
Please contact us within 7 days of delivery at contact@nocturnegothic.com with your order number and photos of the issue.
You can review our full refund policy on the Returns page of our website.
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