Legal Notice & Terms of Service

This website is operated by Nocturne Gothic. Throughout the site, the terms “we”, “us” and “our” refer to Nocturne Gothic.

By visiting our website and/or purchasing something from us, you agree to be bound by the following terms and conditions.

Contact Information

For any questions about your order, shipping, returns, or our products, please contact us at:

contactnocturnegothic@gmail.com

For customer privacy and safety reasons, we do not provide personal residential addresses on this website. If a return is approved, we will provide the correct return instructions by email.

Website:

nocturnegothic.com

Products

We do our best to display our products as accurately as possible, including colors, size, materials, and product details.

However, we cannot guarantee that your device’s screen will display colors exactly as they appear in real life.

Product availability, prices, descriptions, and images may change without notice.

Orders

When you place an order, you agree that all information provided is accurate, complete, and up to date.

We reserve the right to refuse, cancel, or limit any order if we believe there is an error, suspicious activity, payment issue, incorrect pricing, stock issue, or violation of these terms.

If your order is cancelled after payment, you will be refunded to your original payment method.

Prices and Payments

All prices are shown in USD, unless stated otherwise.

We accept the payment methods shown at checkout.

You agree to provide current and accurate payment and billing information. Orders are only processed after payment is successfully confirmed.

Shipping and Delivery

Orders are usually processed within 1–3 business days.

Estimated delivery time is usually 7–15 business days after processing.

Delivery times are estimates only and may vary due to customs, carrier delays, holidays, weather, high-volume periods, or other circumstances outside our control.

Please make sure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Delays

We aim to ship orders within the estimated time shown on our website.

If there is a significant delay, we may contact you with updated information. Depending on the situation, you may be offered the option to continue waiting or cancel the order before shipment.

Returns and Refunds

Please review our Refund Policy before placing an order.

Do not send any product back without contacting us first. Returns sent without approval may not be accepted.

If a return is approved, we will provide the correct return instructions by email.

Products must be returned in unused condition, with original packaging where possible.

Damaged, Wrong, or Missing Items

If your order arrives damaged, defective, incorrect, or incomplete, please contact us as soon as possible at:

contactnocturnegothic@gmail.com

Please include:

• Your order number

• A clear description of the issue

• Photos or videos showing the problem

We will review the case and offer a suitable solution, such as replacement, refund, or store credit, depending on the situation.

Customs, Duties, and Taxes

Depending on your location, your order may be subject to customs duties, taxes, or import fees.

These charges are the responsibility of the customer unless stated otherwise at checkout.

We are not responsible for delays caused by customs processing.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

We only use customer information to process orders, communicate with customers, provide support, and improve our store.

Influencer and Brand Representation

The influencer or model shown in our content may represent the brand visually or creatively, but customer service, orders, payments, shipping, returns, and legal matters are handled by Nocturne Gothic.

For privacy and safety reasons, personal contact details, private addresses, or personal information of any influencer, model, creator, or team member will not be shared.

User Comments, Reviews, and Content

If you submit reviews, comments, photos, videos, or other content to us, you agree that we may use this content for marketing, social media, website display, or promotional purposes, unless you ask us not to.

You agree not to submit content that is false, abusive, offensive, illegal, or violates the rights of another person.

Intellectual Property

All website content, including text, product names, images, graphics, logos, branding, videos, and designs, belongs to Nocturne Gothic or is used with permission.

You may not copy, reproduce, sell, or use our content without written permission.

Prohibited Uses

You agree not to use our website or products for any illegal, abusive, fraudulent, harmful, or unauthorized purpose.

You must not attempt to interfere with the security, operation, or functionality of the website.

Limitation of Liability

To the maximum extent permitted by law, Nocturne Gothic is not responsible for indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.

Nothing in these terms limits any rights you may have under applicable consumer protection laws.

Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a new effective date.

Effective Date

These terms are effective as of:

May 15, 2026